Bookings on our "Flexible" rates can be cancelled by midday on the day of arrival – with no charge. Rooms cancelled after midday on the day of arrival will be subject to a charge for the first night’s accommodation. In the event of non-arrival the first night’s stay will be charged for.
New bookings completed on or after 10th March 2020 on the "Best Available Rates", "Dinner Bed & Breakfast" packages, and "Room Only" will be subject to no penalty for cancellation up until 12 noon on the day of arrival.
Bookings of six or more rooms will be treated as a group booking whereby separate terms and conditions apply. For these Terms & Conditions please contact the relevant hotel. You can check the relevant terms and conditions for your room by selecting the "i" on the room selection page of our website.
If you're worried about a recent booking and want to change or amend, please call our central reservations team on 0345 60 86 040.
Methods of Payment
Greene King Inns accepts cash, in Sterling. Please note however that all payments made by cash will be charged on arrival and ID will be required in the form of a driving licence or passport verifying address. Greene King Inns also accepts payment using the following Credit and Debit cards;
- Visa Credit;
- Vista Debit;
20% Food Voucher
You are entitled to a 20% voucher to spend on food (excludes drinks) at our hotel restaurant during your entire stay when you book online. This offer excludes our Loche Fyne sites and if you select a Dinner, Bed & Breakfast package. You will be given a chance to opt-in to this offer before check-out. Your unique 20% voucher will be available in your order confirmation email if you opt in for this offer - you will still receive the 20% voucher if you are booking a Dinner, Bed & Breakfast package but as per the above term, further discount will not be applied to your booking and cannot be used during your visit. For all other bookings, please bring your 20% food voucher with you when you dine to receive this discount. See the full 20% food voucher terms and conditions for more information.
Rooms are available from 2:00pm on the day of arrival. Earlier check in may be available on a request basis from the hotel. Check out time differs per hotel, please visit your hotel page to check your exact check out time on the day of departure; late check-out may be available and is subject to an additional charge at the discretion of the hotel. Please note, the reception desk isn’t staffed 24 hours a day in some hotels.
Up to two Children under the age of 16 sharing a room with adults stay free of charge subject to the availability of a suitable room. Cots are available at most of our Hotels and at no extra charge. Please specify at the time of booking if a cot or extra bed is required.
No person under the age of 16 can check-in and stay without their parents or guardian(s) over the age of 18. The room must be booked by the accompanying parent or guardian, who must be staying in adjacent room and have key access to the room occupied by the child/children.
All bookings are required to be guaranteed by either a credit or debit card or a deposit equivalent (at the time of booking) to the first night’s accommodation.
In the event of non-arrival the first nights stay will be charged for with the exception of group bookings (6 or more rooms) whereby different terms & conditions apply.
All prices include service and VAT at the current rate. Greene King Inns reserves the right to alter published prices at any time for non-confirmed/guaranteed bookings
Hotel Offers & Promotions
Offers & promotions are all subject to availability & only available at the hotel stated. Offers & promotions cannot be transferred between hotels. All offers & promotions will state if per person or per room & are only available on the dates that the offer or promotion is available. All offers & promotions are subject to the individual cancellation policy (see Cancellation policy). If booking more than 6 rooms on an offer/promotion then the groups Terms & conditions apply (please contact relevant hotel for these).
We have a selection of rates available at our Greene King Inns properties.
Best Available Rate: Room Only. No refunds, amends or cancellations allowed. Discount varies and is subject to availability.
Flexible Rate: Free cancellation until midday on the day of arrival. No payment required; no deposit will be charged for this room(s).
We reserve the right to change Hotel details without prior notice. Please note:
- Our room rates do not include breakfast, unless otherwise stated as part of an offer or a package;
- No pets are allowed, except guide dogs;
- Electrical appliances such as toasters, mini cookers or grills are not to be used in rooms;
- You must not advertise or otherwise offer any Greene King Inns room for sale either on its own or as part of a package;
- All our Greene King Inns are entirely smoke-free, including the bedrooms. If you do not adhere to this law, we reserve the right to charge you an additional £100;
- All photography is for illustrative purposes only.