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Coronavirus: Guest Update

WE ARE CLOSED AS OF THE 21 MARCH

It is with great sadness we are calling last orders in all our pubs and hotels for the time being, given the escalation of the Coronavirus crisis.

Thanks to our amazing team members who have been doing a great job over recent weeks in increasingly challenging circumstances.

 

Arriving before or on 3rd July? - your booking has been cancelled

If your booking is pay on arrival, there is no further action required.

If you have prepaid for your booking, you will receive an automatic refund on or before your arrival date. If you haven’t received your refund after the date you were due to arrive, please call our reservations team on 0345 60 86 040.

Arriving after 4th July? 

Your booking hasn't been cancelled yet. We will be reviewing how long we're closed for alongside the Government advice. If you would like to amend your booking, please contact our Customer Relations team on 0345 60 86 040

While our hotels are closed, we are looking at other ways we can support our customers and our intention, with government approval, is to offer a takeaway and delivery service from some of our pubs. This is already available in all our Metropolitan pubs in London and some of our Greene King and Hungry Horse pubs across the country and we will expand this over the coming weeks, allowing more people to enjoy the pub experience at home while they are socially distancing. To find out if your local pub offers this service click here. We also have beer delivery for our Greene King, Old Speckled Hen and Belhaven beers and these can be ordered by visiting www.greenekingshop.co.uk.

We want to wish you good health and thank you for your support now, and in the weeks and months to come. We look forward to when we can open our doors and welcome you back to our pubs again.